We attach great importance to your privacy. This Privacy Statement outlines the personal data handled by POWLINK, as well as the methods and purposes of handling such data.

Ⅰ Introduction

POWLINK application is a service provided by Nanjing Powo High-Tech Co., Ltd. (hereinafter referred to as "us") for connecting POWLINK chargers and mobile phones via Bluetooth, enabling data upload and parameter modification of the charger. The POWLINK products mentioned in this statement include services, websites, applications, software, and devices.

Please read the detailed product-specific information in this Privacy Statement, which provides additional relevant information. This statement applies to interactions between POWLINK and you, the following POWLINK products, as well as other POWLINK products displaying this statement.

Our privacy policy was updated and became effective on November 20, 2024.

We place great importance on your privacy. This Privacy Policy outlines our statements and commitments regarding privacy for the POWLINK application. We will strictly adhere to this Privacy Policy in the use of this information.

If you have any questions regarding the personal information processing practices described in this Privacy Policy, please contact us by visiting https://www.powlink.net so that we can address your specific needs. We are happy to receive your feedback.

Ⅱ What information do we collect and how do we use it?

To support the binding of your device with the POWLINK application, we may collect identification information from your device, including device name, model, unique device identifier, firmware version, MAC address, and device serial number. Additionally, we may collect identification information from your mobile device, such as Android ID and device hardware serial number. We also require your phone model and system version number. Furthermore, when you install this application on an Android device, we need you to enable location permission to enable the Bluetooth scanning feature.

To provide you with Bluetooth services, when you use the Bluetooth function, we will collect information such as your Bluetooth switch status, whether it is connectable, discoverable, and a list of Bluetooth names of paired devices, in order to facilitate Bluetooth connections.

The use of GPS, cellular data, or WLAN location permissions and services is due to the fact that the app requires location permissions and the activation of location services when searching for nearby devices. However, it will not collect your location or any other information.

III. How do we share, transfer, and publicly disclose your personal information

1. Sharing: We will not sell any personal information to third parties.

Transfer: Except for the following circumstances, we will not transfer your information to any entity:

(1) Obtain your explicit consent.

(2) If we engage in mergers, acquisitions, or the sale of all or part of our assets, which may affect your personal information, we will provide prominent notices through email and/or on our website or through other appropriate means, informing you of any changes in ownership or usage rights of your personal information, as well as any choices you may have regarding your personal information.

3. Public disclosure: We may publicly disclose your personal information in the following circumstances:

When we have obtained your explicit consent, or when you disclose information through our services.

Public disclosure for legal or reasonable grounds: including legal and regulatory norms, legal procedures, litigation, or as required by government authorities.

4. Your permissions

You can enable or disable location permission and auto-start permission in the system permissions of the app, change the scope of authorization, or withdraw your authorization. After you withdraw authorization, we will no longer collect information related to these permissions, but it will not affect the processing of personal information that we have previously carried out based on your authorization.

IV. How do we store and protect your personal information

We promise to ensure the security of your personal information, and we will guarantee that your personal information is protected in accordance with applicable laws.

We will verify whether appropriate safety standards are being adhered to by implementing suitable contractual restrictions and, if necessary, conducting audits and evaluations.

We will handle the leakage of personal information in accordance with the requirements of applicable data protection regulations. When necessary, we will promptly notify the relevant regulatory authorities and data subjects of the data leakage incident.

V. Retention Policy

We retain personal information for the period necessary to fulfill the purpose of information collection as described in this Privacy Policy, or to comply with applicable legal requirements. Once the purpose of collection is achieved, or after we confirm your request for deletion or cancellation, or after we terminate the operation of the corresponding product or service, we will stop retaining the personal information and proceed with deletion or anonymization.

VI. How this policy is updated

We will conduct regular reviews of our privacy policy based on changes in our business and services. Therefore, we may update this privacy policy from time to time.

If we make significant changes to this Privacy Policy, we will notify you through a pop-up prompt in the app, so that you can understand the information we collect and how we use it.

Such changes to the privacy policy will apply from the date of the updated notice. We recommend that you regularly review the in-app privacy policy to obtain the latest information on our privacy practices.

When we collect more personal information from you or use or disclose your personal information for new purposes, we will seek your consent again.

VII. Problem Feedback

If you encounter any issues during use, you can provide us with your feedback and contact information (such as your phone number or email address, which you voluntarily fill in). This information will be used to better understand the issues you encounter and to contact you.

If you have any comments or questions regarding this Privacy Policy, or if you have any concerns about our collection, use, or disclosure of your personal information, please contact us through the address below, by visiting https://www.powlink.net, or by sending an email to sales@powlink.net. Generally, we will respond within fifteen working days.

When addressing your requests and inquiries related to personal information rights, our professional team is available to resolve your issues. If your question involves significant matters, we may request additional information from you.

If you consult us, we will provide information on relevant complaint channels that may be applicable based on your actual situation.

Official website link: www.powlink.net